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Tuesday, May 5 • 3:30pm - 4:30pm
Turn the Tables: Increasing Resident Satisfaction and Capturing Lost Revenue
Current and projected trends in senior living markets show residents increasingly desire communities offering upgraded amenities including stylish accommodations, lifestyle programs, and expanded eating options. Communities are directing investments away from past cafeteria styles to upgraded dining. This session will demonstrate how proven point-of-sale technology born in the restaurant industry leads to faster and higher profitability and return on investment. Presenters will demonstrate how point-of-sale systems are being designed specifically for the senior living industry, gains in resident satisfaction, reduced order mistakes, and shortened wait times. Attendees will obtain a greater understanding of how to use dining room technology to lessen turnover, drive referrals, and decrease price elasticity.

avatar for Lance Bell

Lance Bell

President & CEO, POS Partners Inc.
Lance Bell is the President and CEO of POS Partners, Inc., a Future POS dealership internationally headquartered in Chicago, with sales offices in 4 states, employees in 2 countries, and clients across the United States.Lance began his restaurant career at the young age of 16, later... Read More →

Tuesday May 5, 2015 3:30pm - 4:30pm EDT
Tampa Convention Center | Room 20